First, Its really not that bad. Part of the problem is that it was a tablet pc marketed as an entertainment PC, the general public just hadn't grasped the concept of tablet PC's as opposed to the business community.
It's packed with lots of very good features such as the active digitizer (pen) and the multitouch (finger) digitizer, which are at present only available in one other tablet, the very similar Dell XT.
There have been some problems with driver issues based on the touch digitizer from n-trig and n-trig has been slow to respond.
It has however, recieved accolades from the majority of the technology community and was rated very high by several publications in their reviews and was also picked as "TabletPC of the Year".
The screen issue is a matter of preference. Tablet PC's generally have grainy screens which makes them useable in most lighting conditions and cuts down on finger and palm prints. Most multimedia PC's use te more glossy "Brightview" screens which make watching movies a better experience. However, some got one type of screen while others got the other type of screen and that caused some unhappiness.
Fan noise also seems to be an issue but I have owned many tablets (more than 7) and its fan noise from what I have heard is average. I compare it to my very quiet Fujitsu and my very loud Gateway CX. My TX2500 (same platform, differnt digitizer) performs quite well and runs both Windows Vista and Windows7 very nicely.
Build quality is about what you would get form a consumer grade laptop. The plastic is a bit different than the business class and I'm sure it wouldn't survive a drop like a business class machine would. But quality and feel are good. I really like the keyboard a lot too and the touchpad is by far the best I've ever used.
If you are looking to get one, they are coming way down in price. I got an email today from ecost.com that had a nicely equipped one for 667.00. Thats about what I paid for my single touch TX2500.
David
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
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