Hello!
My son and I both have TouchSmart PCs. Just a few minutes ago we noticed that the case on his, where the memory card reader and firewire ports are is slightly out of place. The xD card won't go in the reader and the firewire port is partially hidden.
Is this case so tight that I need to call HP or can I wiggle it a bit and hope it falls into place?
I'm not afraid to take it apart having built many PCs in the past. Just concerned since it's my son's (not mine) and was purchased brand new. Oddly enough I bought a refurb and it's it perfect shape.
Thank you for any advice or tips!
RoxAnne
Call HP. It could be as simple as something just needs to be snapped in place, however, it is possible that it may have been dropped or bumped pretty hard during shipping. Start the ball rolling with HP to get it repaired or replaced and DO NOT try to fix it yourself. Doing so will more than likely void your warranty.
David
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
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