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Your keyboard batteries might need to be replaced if none of the keys work.
i have a 4 month old hp smarttouch iq524 that barely gets used. the last time i used it it worked fine. i woke up the next morning and it had a blue screen that says hp invent with several f key options. one being a system restore, system setup. no matter wich one i select it doesnt do anything.
does anyone have an idea on how to fix this?
thanks!
December 3, 2009 7:14 AM
updated: December 3, 2009 7:31 AM
I'm currently having the same problem with my IQ524. One evening, the system started running VERY choppy and slow to respond to inputs so I rebooted. The system booted up to the blue screen with the HP and Intel logos and four options listed: <F10=Setup>, <Esc=Boot Menu>, <F11=System Recovery>, and <F9=Diagnostics>.
Pressing either F10 or Esc resulted in the messages "Entering Setup..." or "Loading Boot Menu..." respectively but the system immediately freezes. Pressing either F9 or F11 has no discernable effect at all.
Pressing Ctrl+Alt+Delete, pressing the power button, or hard-cycling the power all have the same effect of bringing meright back to the blue screen.
Any suggestions or insight into the nature of or solution to my problem? LOTS of vacation pictures i REALLLLLLY don't want to lose...
Thanks in advance!
December 4, 2009 7:37 AM
So some basic troubleshooting has revealed the hard drive died... thank goodness for warranties.
April 26, 2010 11:17 AM
I just had the exact same problem. Did replacing the hard drive solve this issue? I reseated all the connections and reset the bios and ram by removing the battery on the motherboard. Still no luck. After I get the HP blue screen all hard drive activity stops. Still get optical drive activity but the machine will not boot from a vista install DVD.
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