The first thing I would try would be to change back to the factory installation of Vista to see if that corrects the problem. (you will need to do that if you ar going to send it in for service, anyway)
Second, if above does not work, then you should contact HP about getting it repaired.
By the way...your English is fine. :-)
Daivd
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
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