*solution* The problem was that switch itself has two parts, of which were misaligned (not quite as bad as my first assumption). Part of the problem seemed to be that it was not only misaligned, but also stuck in this wrong position on the internal switch. The switch was as simple as popping it out and repositioning it. Thanks for the help from everyone who posted.
I haven't found a solution for this problem elsewhere, via google, or forum scrounging.
The wireless switch on my TX2z has ceases to work.
It still lights up and indicates whether wireless or bluetooth are turned on.
This problem seemed to have occurred around the time I was updating the drivers/bios.
Does anyone know a possible solution, and what driver would control this?
First, make sure that the switch is on, and that the wireless NIC and bluetooth devices haven't been disabled in Windows.
If still a no go, download the driver package from HP (make sure it's the right one), uninstall the current drivers, and reinstall.
Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.
I believe that I either didn't word my question correctly, or I'm not reading your response right.
I'm referring to the external wireless switch on the laptop itself (the wireless equivalent of the power switch on the front-right side). The one that toggles the network card on and off.
I have noticed mine stops working when I have the laptop in tablet mode (screen flipped and closed over the keyboard). I don't know the reasoning behind this. But when I flip the screen back up to regular laptop mode, it works again. Could this possibly be what you're experiencing?
PrototypeNM1 said: I believe that I either didn't word my question correctly, or I'm not reading your response right. I'm referring to the external wireless switch on the laptop itself (the wireless equivalent of the power switch on the front-right side). The one that toggles the network card on and off.
The hard switch obviously needs to be on, but the wireless adapter could still be disabled in Windows or via a third party software app that manages your wireless connections.
I've also seen cases where people rely on the Windows utility to manage the wireless card, but accidentally give back control to a third party app without realizing it.
Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.
Bennethon said: I have noticed mine stops working when I have the laptop in tablet mode (screen flipped and closed over the keyboard). I don't know the reasoning behind this. But when I flip the screen back up to regular laptop mode, it works again. Could this possibly be what you're experiencing?Interesting. Is there a separate power profile set up for tablet mode? It's possible that's turning off your wireless card when you flip the screen.
Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.
Matt Whitlock said:no, it is not turning off the wireles card. it juse disables the function of the hardware switchBennethon said: I have noticed mine stops working when I have the laptop in tablet mode (screen flipped and closed over the keyboard). I don't know the reasoning behind this. But when I flip the screen back up to regular laptop mode, it works again. Could this possibly be what you're experiencing?Interesting. Is there a separate power profile set up for tablet mode? It's possible that's turning off your wireless card when you flip the screen.
Bennethon -
I noticed that while in tablet mode the switch dind't work before too, but that should not be the cause. The switch works in neither tablet nor regular laptop mode.
Matt -
There's nothing I'm aware of or have found that would be disabling the network adapter. Internet still works fine, so the network adapter itself is completely fine, aside from the switch.
Through the Windows Mobility center, I can still toggle wireless and bluetooth on/off, and I can still do so through the HP Wireless Assistant.
Correct me if I'm wrong, but aren't all the buttons on the TX2 run through software, which is why you can't use them until logged in? I tried re-installing the HP Wireless Assistance, to no avail.
I still think that the most likely suspect here is the driver, though it doesn't seem to be the network card's driver.
Is there any way to make sure that the switch itself is being recognized, so I could eliminate hardware malfunction as a potential cause? I know you can check for this with gamepads, but I'm not sure if there's a general hardware equivalent.
PrototypeNM1 said: Bennethon - I noticed that while in tablet mode the switch dind't work before too, but that should not be the cause. The switch works in neither tablet nor regular laptop mode. Matt - There's nothing I'm aware of or have found that would be disabling the network adapter. Internet still works fine, so the network adapter itself is completely fine, aside from the switch. Through the Windows Mobility center, I can still toggle wireless and bluetooth on/off, and I can still do so through the HP Wireless Assistant. Correct me if I'm wrong, but aren't all the buttons on the TX2 run through software, which is why you can't use them until logged in? I tried re-installing the HP Wireless Assistance, to no avail. I still think that the most likely suspect here is the driver, though it doesn't seem to be the network card's driver. Is there any way to make sure that the switch itself is being recognized, so I could eliminate hardware malfunction as a potential cause? I know you can check for this with gamepads, but I'm not sure if there's a general hardware equivalent.I completely misread your question. I was under the impression your wireless network card wasn't working. That's not the case, it's that the hardware switch to control the wireless card doesn't do anything, is that right?
Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.
Prototype, you are correct about a possible driver issue. Even though they are hardware buttons, they rely on the drivers to translate the info. Have you checked HP's support website to see if you have the latest driver. You may want to download the current button driver software and try reinstalling it.
Hope that helps.
David
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
Matt -
Yes, this is my problem
DaveTN -
The drivers on HP's site are actually older than what's on my computer. Is it possible that I tried to update my drivers, and that they actually work with most of the other components?
Driver for:
HP Quick Launch Buttons
HP site's driver:
6.40.17.2
Current driver installed:
6.50.2.3
PrototypeNM1 said: Matt - Yes, this is my problem DaveTN - The drivers on HP's site are actually older than what's on my computer. Is it possible that I tried to update my drivers, and that they actually work with most of the other components? Driver for: HP Quick Launch Buttons HP site's driver: 6.40.17.2 Current driver installed: 6.50.2.3
Prototype,
Not likely that the older drvers would cause problems unless they were buggy. If you inadvertantly install older drivers over new ones, you'll get a warning that the drivers you are trying to install are older than the ones on the machine. It can still be done though.
Not sure why your driver version is newer than the one on the support site though.
David
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
Bennethon said: I have noticed mine stops working when I have the laptop in tablet mode (screen flipped and closed over the keyboard). I don't know the reasoning behind this. But when I flip the screen back up to regular laptop mode, it works again. Could this possibly be what you're experiencing?
I'm experiencing the exact same problem in tablet mode and I have started a thread on this in the past here: http://www.touchsmartcommunity.com/forum/thread/820/Wirless-switch-on-front-n...
Didn 't get the switch to work in tablet mode by now but I can live with it, but if anyone has a solution on this let me know.
Sorry about bringing this thread back from the dead, but I need one more bit of help if possible.
Does anyone know what the quick launch buttons show up as in the device manager? Either I do not know what I am looking for, or it is not something obvious.
The only thing that references quick launch buttons is under "keyboards" as "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB" but uninstalling this does not allow me to install an earlier version of the quick launch button software, and restarting the computer reloads the driver.
Good news, awful news time.
Good news, I was able to downgrade to HP's suggested drivers, which was under Add/Remove Programs instead of the Hardware Manager.
Awful news, I believe the problem is that the motherboard is misaligned too far to the right. Because it is too far to the right, the external switch prevents the internal from switching. Following here I have posted pictures that support this theory based on a similar setup for the power switch, as the power switch is physically separated from the motherboard.
Power switch, fully to the left.
*note: the internal is fully to the left, or right when switched.
Resting position of the wireless switch, close to being centered.
Since the motherboard is offset to the right, the internal of the switch is keeping the external from returning to the right, and vice versa the external is preventing the internal from moving completely to the right.
I am not exactly sure how to solve the problem now, other than possibly figuring out how to loosen the motherboard. I have no clue how this happened in the first place, as it initially worked fine.
A couple of off the wall guesses. 1. Heat caused the case to warp slightly. 2. the tablet was either mishandled in shipping or dropped at some point that casued the MB to shift. 3. It was put together sloppily.
Just some thoughts.
david
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
PrototypeNM1 said: *solution* The problem was that switch itself has two parts, of which were misaligned (not quite as bad as my first assumption). Part of the problem seemed to be that it was not only misaligned, but also stuck in this wrong position on the internal switch. The switch was as simple as popping it out and repositioning it. Thanks for the help from everyone who posted. I haven't found a solution for this problem elsewhere, via google, or forum scrounging. The wireless switch on my TX2z has ceases to work. It still lights up and indicates whether wireless or bluetooth are turned on. This problem seemed to have occurred around the time I was updating the drivers/bios. Does anyone know a possible solution, and what driver would control this?Could you give me more details, i have the same problem.. and need a fixxx please.
cklehe
It's really self-explanatory, you open it up, you find where the switch is located, and make sure that it's in the correct place to flip when turned on. It's hard to go into more detail without writing up an overly explained "how-to" and you will learn more about the internals of your laptop if you do it yourself.
If you really need it, here is the disassembly documentation for the TX2:
http://h10032.www1.hp.com/ctg/Manual/c01655860.pdf
fyi, I also encounter the same problem,
I just sent my tx2z to HP Centre,
then they charge me fox fixing the wireless button,
after a few weeks, i enable-disable the switch button, then the same problem encountered again...
so, my question, is there any other method (using keyboard enabling the wireless itself ?)
guys, enlighten me please... :)
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