I purchased my Touchsmart TX2 in August 09 and the fingerprint reader worked great. About a week ago, both Windows Vista logon and DigitalPersona will not detect the reader. Device manager says it is working properly. I've tried uninstalling the drivers for the reader and reinstalling, but to no avail.
I don't know what else to do...
Try compleatly removing the AuthenTec software from the computer (uninstall from control pannel remove programs) and also remove the driver from the system then using the device manager. Reboot. Then install the driver from the HP website for Vista (insert 32 or 64 bit here).
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
Where is the fingerprint reader? Mine includes the finger-print reader on the spec-sheet, but I haven't seen it.
It was an addition you had to pay for. It's on the right hand side of the screen, looks like an indented bronze bar.
the scanner is on the right side of the screen in the middle. Some of the earlier models didn't have it. My sub-model is the 1275-dx
agamemnon2002 said: Thanks! That did it.Glad to help. I am working on why the Win7 ones are not working still.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
Master said: Isn't this kind of small to be a fingerprint scanner?Nope, they are typically always very tiny when included in consumer laptops.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
i have tried all of the above for my tx2-1020ea it still wont deteect the reader,pc world techies want me to recover the os,i have tons f software on the machine that i will lose if i do this i am hopin gthere is a way to resolve this without having to lose/move over 250gb of stuff... would be glad if you could help
I am in the same boat, I have a tx2-1015ea with fingerprint reader, and I can't get it to be recognised in windows 7 RTM. I'll be fiddling from time to time and post if I get anyway...
Mine was working fine since i installed windows 7 to my tx2-1270us for about a month until sometime today.
I finally got DigitialPersona to work on windows 7.
I followed this process http://answers.yahoo.com/question/index?qid=20100102210603AAbjuuY
The scan for software updates button wasn't in actions, but as a separate button on the top. When i pressed that it started scanning for the driver via windows update. You have to tell it to skip that so it uses the old driver. Hopefully that helps
The windows update driver for it works fine. You dont have to tell it to skip it. Just ensure you have the latest Digital Persona software.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
This just happened to me as well. Try to figure this one out.....
Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/
EmptyM said:
I finally got DigitialPersona to work on windows 7.
I followed this process http://answers.yahoo.com/question/index?qid=20100102210603AAbjuuY
The scan for software updates button wasn't in actions, but as a separate button on the top. When i pressed that it started scanning for the driver via windows update. You have to tell it to skip that so it uses the old driver. Hopefully that helps
HP Tx2-1250DX
Win Vista (Bah!)
Win 7 (Mucho better!)
Anyone want to have a gander at why Windows can use my scanner....but Digital Personal cannot detect it?
Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/
Hellooooooooo................
Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/
How? These instructions do not work at all. See the pics that I posted above?
Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/
Gonna keep bumping this until I get this working......
Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/
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