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October 13, 2009 02:39 PM
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VictoriaIQ526

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Joined: 10/13/2009

I have the Touchsmart IQ 526 and I have the cyberlink webcam and it works just using it on the computer and I made a video and sent it to my mother. Anyway. My yahoo messenger won't give me the option to choose that webcam. It only give me the following option : Microsoft WDM Image Capture (Win32), Version:  6.0.6001.18000. How do I get Yahoo to give me the option to choose the cyberlink webcam? Thanks to all those who can help me.

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

October 13, 2009 2:55 PM

(this is a repost from a couple months ago, I changed the days to months in the post... there is a bit more at the bottom, but this *should* solve it)

Hi!

I just went through this 2 months ago with my wife and her IQ 526 and my IQ 507.

After about 2-1/2 hours of dinking around with it, I found a little setting in YM9...

On the Menu, Click Messenger > MyWebcam and then click on the File > Preferences in the webcam box.

Select the Camera Source button.

Click on the down arrow to show available cameras.

Select HP Webcam.

Select OK.

Select OK.

That should solve the issue if your camera works other places (I used note in Touchsmart to make sure it was working ok first).

Hope that helps!

*Update and Extras
One thing we ran into was a corrupted download of Yahoo Messenger 9. It was small, but did not ever say it was corrupted... figured it out by comparing the download on my computer to the one on my wife's computer... You *may* have that issue going on... only solve for that is to unintall, then download and reinstall YM9...

Again, hope that helps, and good luck! Our YM9 stuff is now kind of superfluous since the two TS's now live about 6 feet apart in our play room...

Paisley Pirate
-Illigitimus non carborundum est

October 13, 2009 3:31 PM updated: October 13, 2009 3:36 PM

I will try uninstalling and reinstalling the YM9. Will let you know if that works. I read your reply from another forum regarding this issue, but have yet to try the uninstall and reinstall deal, I wanted to be able to use it to talk with my mother online, because I am expecting my first baby in Dec and this way she gets to see him do his thing as he gets older. I hope to get this fixed, otherwise i will be calling the Best Buy geek squad. I need this webcam to work with Yahoo Messenger. I just don't know how to make it so that when you go the to "camera source" button, to make the CyberLink web camera an available option. I know its on the computer, it was one of the first things I played with. Just frustrating, would be kind of irritated to have to go buy a webcam to use just for IM. Thanks for your help.

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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