I thought it was just ME!!! I received my Windows 7 upgrade from HP because I just purchased my Touchsmart IQ5226 the end of August .. So I was excited about getting the FREE ... upgrade.

After reading for months how Windows 7 had these really cool applications that would take FULL advantage of my Touchsmart features.

I even read on the internet about the great programs such as the Microsoft Touch Pack. Well NOW to my surprise it's NOT part of Windows upgrade. It's rumored to be part of OEM systems.... I don't see any other touch application with my Window 7 other than the HP ones.

Well when I realized a new Touchsmart was coming I tried to return my PC but Best Buy would not take it unopened because it was over 14 days and disconitued.

So I said "No Problem" I am getting the update anyway ....

well first Microsoft does not include the Touch Pak ... and now the "NEW" HP Touchsmart software update does not appear to have all the 3.0 programs.
I really think HP should have pulled their "old" products from the retail marketplace a month before so people like me would not feel "STUCK".


I Love the features I've played with so far but ... had I known ... i would have wait.

So my question is: On the new Touchsmart 600 what 3.0 prgrams do you get? Next ... What Touchsamrt 3.0 programs are missing from the HP "free" Windows 7 upgrade?

It it worth keeping my "OLD / NEW" Touchsmart ... or should I try to sell ... at a loss and get the new old.

OR .... be done with HP ... wait until Christmas and see what other vendors have touch .. PCs???

I have the Touchpack installed on mine (Beta Tester) and honestly, it gets boring after a while. It was nice to show off at my Launch Party - especially when I used the virtual globe to zoom in on my childhood home and show my parents - but that was about it.
Surface lagoon screensaver worked in the RC but not in the final version. Hmmm.

David

http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg

Woohoo! I won my Touchsmart!

GREAT ..... reply

I agree ... being screwed feels the same. You may start out LOVING it . then grow to HATE it!!!! Or the other way around.


I am thinking about Getting the new 600 and selling my IQ526. It's my fault I suppose for not reading more reviews before I purchased. I got caught up in the fact that Microsoft was using Touchsmarts to test Windows 7 and did not think HP and Microsoft would screw thier customers.

Or not returning before 14 days. I really thought they would take it unopened. After all I got 2 computers at the time. The Touchsmart and my 13" MacBook Pro which i am on now. I was spending my time setting it up ... so the other one was just sitting in the box until I was ready to deal with. I am sure Apple is just sitting back watching ......

If they come up with a touch screen computer it's over. Now after owning my first MAC ... I see why people LOVE them. they just work ... no BS. I am running Snow Leopard, XP ad Windows 7 on the same machine. the screen is GREAT and speed AWESOME. The new iMac is unbeleivable ... just no touch screen.

Or better RULE is buy big items during Christmas ..... Retailer always do returns during that time of the year.


So you know anyone that wants a "NEW" ..... OLD Touchsmart???? Errrrrg ....


OK so when will all you delveloper types start creating application we can get????


I think there is a market. Older touch owners want to play too!!!!

PaulUSA302 said: Oh I have to disagree. They are selling a product. Would you pay a premium price for a touch computer that the vendor didn't support? No... That is why HP is doing what they are doing, we simply think they could do better. I am sure they want to sell more touch screen computers and with the hefty price they are asking, they will need word of mouth from those of us that have them and enjoy encourage others to buy them. Why would I want another product from a company that when and if I can't trust them to do the right and fair thing? I plan to buy another computer in the next 4 months and you better believe I am going to go to boards like this and see how the customer is treated after the sale. If I knew then what I know now I would not be typing on a IQ846 right now, that is for sure.

Paul,

Dave and I are on the same page, how is HP not supporting you? 

They've given you Touchsmart 3.0 for free and it updates every aspect of TS 2.0, they've had drivers for Win 7 the day the OS was out.

Users that bought after June are given a free Win 7 upgrade that includes OS, drivers, and applications, even though the OS didn't come out until October.

What are you expecting HP to do that they haven't?

Diane

Please realize that it's not HP that determines who gets the TouchPack, but Microsoft. It's their software, and they only license it for new computers that ship with Windows 7 and touch capability. If you want to complain about that, complain to Microsoft, please.

Diane said:

DIVADZIGNS said: GREAT ..... reply I agree ... being screwed feels the same. You may start out LOVING it . then grow to HATE it!!!! Or the other way around. I am thinking about Getting the new 600 and selling my IQ526. It's my fault I suppose for not reading more reviews before I purchased. I got caught up in the fact that Microsoft was using Touchsmarts to test Windows 7 and did not think HP and Microsoft would screw thier customers. ................

OK so when will all you delveloper types start creating application we can get???? I think there is a market. Older touch owners want to play too!!!!

I just don't see how this is "getting screwed" it's not like Windows 7 came out of nowhere, and HP has been very good about making not only Win7 upgrades, but driver and app changes available, just look at all the Touchsmart 3.0 stuff available to the IQ5xx and IQ8xx community. I've run the Win7 RC and the Touchpack.. it's really not a huge deal, other then being "new and shiny" but operationally I'd rather have the new TS applications. Trying to paint HP as the bad guys that screwed you is the wrong approach, HP has been very supportive of it's early adopters in almost all cases.  Diane

@Diane.  In my case ..... knowing a new system would be OUT in 30 days... WHY NOT ... pull the "OLD" Touchsmarts from the marketplace.  In fact they are still trying to sell the old models for almost the same price on the HP web site.   Explain that!!!!

This way I WOULD NOT have purchased for FULL price a PC that would not have all the applications... I am sure HP knew that would be releasing in OCTOBER.  NOT only do I want Touch Pack ... But a COMPLETE ... version 3.0 TOUCHSMART upgrade ... not one with just some of the appications included. Yes they did not include all the applications ...

 So I got some of the "NEW" touchsmart applications and Windows 7 if you know anyone that wants it since it's should a great DEAL. 

I guess I don't mind losing $200 to $300 dollars to the techie food chain including BEST BUY, MICROSOFT and HP -- when I try sell my OLD new system!!!

Looks like Microsoft is now considering making the Touch Pack available for download. They've updated the touch pack page: http://windows.microsoft.com/en-us/windows7/whats-the-microsoft-touch-pack-fo...

Here's the critical quote/change:
"The Touch Pack comes preinstalled on some multitouch PCs running Windows 7, and will soon be available for download. It's not included in Windows 7."

I'm glad to see MS realizing that it's a great thing to show off for folks!