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Not really problems with the TX2 they improve within every new series. Most of hardware stuff has been happening on TX1000/2000 also their have been no common problems with the TX2
Alright with HP coming in last in the square trade reliablilty study (see general discussion), lets look at the tx2 series. We all know the wonderfull history of the Nvidia Issue..... but thats on older models.
SO basically, what hardware failures have you had and how long in ( I know the tx2's are only a lil old but we can start to see problems)
Cover anything from a broken webcam to a failed mobo.
<br> For Sale <br>
Tx2z-1300 // ZM-87 2.4ghz // 8gb // 1.5tb 7200 rpm// FP + Webcam // N + Blue tooth // 7 Pro//
November 24, 2009 10:27 PM
November 25, 2009 4:53 AM
Dead zones in the tablet screen especially at the extreme edges, but only noticeable when making short strokes.
November 25, 2009 7:14 AM
This appears to be more of a driver/firmware limitation. Wish N-trig would fix all of that.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
November 25, 2009 10:15 AM
I've had my tx2-1011au for 3weeks, then I realized the screen frame is separating from the actual screen - there is a gap between the glass and the black frame that hugs it. Also, the wireless button isn't working on tablet mode (I've read here that it might be a bios issue).
Tx2-1011au
Windows 7 Home Premium 32-bit
AMD Turion X2 Ultra Dual-Core Mobile ZM-84
ATI Radeon HD 3200 Graphics
4GB RAM
250GB HDD
November 25, 2009 12:27 PM
zirdaj said: I've had my tx2-1011au for 3weeks, then I realized the screen frame is separating from the actual screen - there is a gap between the glass and the black frame that hugs it. Also, the wireless button isn't working on tablet mode (I've read here that it might be a bios issue).Yikes, kinda scary if the frame is falling apart. Is it seperating on the side of the frame too then that you can see like the two pieces of plastic frame are seperating?
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
November 25, 2009 4:56 PM
I don't know how to properly describe it, but it is the flat plastic part that is separating from the screen, like there is room for another layer of glass. You would feel how "raised" that part is when you press on it, you can feel the flimsiness. For my case, the worst part was on the right side where the quick launch buttons and fingerprint reader are placed.
I had it returned to the retail store where I bought it and I am now on my 1st week on being "tablet-less" because they had to report it to HP first and all kinds of stuff. They asked me to write a letter as well to inform HP that I am after a replacement and not repair.
The wireless button issue isn't really much of a problem and I can live with it, but I am afraid that in time, the screen frame issue would worsen. The laptop itself is wonderful (despite the bugs), and I wouldn't want it to be replaced by another model.
Tx2-1011au
Windows 7 Home Premium 32-bit
AMD Turion X2 Ultra Dual-Core Mobile ZM-84
ATI Radeon HD 3200 Graphics
4GB RAM
250GB HDD
November 26, 2009 4:45 AM
I've also been getting a LOT of random freezing, which seems to be most common when doing anything hard-drive intensive (defragmenting or downloading files). This has only become a noticeable problem after updating to Windows 7.
November 26, 2009 11:14 AM
Do a full disk check and memory test Prototype. Something sounds amiss there.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
November 26, 2009 11:28 AM
updated: November 26, 2009 11:31 AM
On a side note for issues with the Tx2z, I just came across a fun one. A couple weeks back my SSD drive in the unit bricked. It lost its partition table all of the sudden which was odd.
I restored the partitions and system and it worked okay for a little bit, then restarted and boom, drive bricked, not detected through BIOS at all. I tried it on desktop machine, not detected at all. I figured it was an faulty SSD. RMAed the drive and started over, same issues occurred.
Put an old normal drive into the system to test it and nothing went wrong, complete stability. Tested a second normal newer HDD, no issues. RMAed the SSD and tried the replacement, after one reboot, drive bricked. So somehow the SATA controller is over voting the drives it would appear, but the SSD's are more sensitive to this than regular platter hard drives.
Soo, back to HP it goes for repair, two weeks without it at least, joy =(
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
November 27, 2009 9:56 AM
I am having serious troubles with my HD 3200 graphic card. it only works when it reaches a certain temperature. Else 2/3 of the screen is distorted. seems like there a quite a few who are experiencing this problem. I am going to hand it to a hp service point - still need to find one in moscow...
November 27, 2009 5:07 PM
I don't read russian, but based on the URL of the page, this might help a2k3.
http://welcome.hp.com/country/ru/ru/contact/contact_us.html
Contact them and they will provide you the details you need for a repair service.
Tx2-1011au
Windows 7 Home Premium 32-bit
AMD Turion X2 Ultra Dual-Core Mobile ZM-84
ATI Radeon HD 3200 Graphics
4GB RAM
250GB HDD
November 27, 2009 7:15 PM
jollywombat said: Do a full disk check and memory test Prototype. Something sounds amiss there.Did so. The on-board memory check always fails, but Microsoft's disk check seems to fail to catch what is failing.
November 27, 2009 7:35 PM
PrototypeNM1 said:jollywombat said: Do a full disk check and memory test Prototype. Something sounds amiss there.
Did so. The on-board memory check always fails, but Microsoft's disk check seems to fail to catch what is failing.
Theres your answer id guarentee it 98% of the time your ram is causing your system to freeze.
heres a tip...... take one ram stick out (please ground yourself first, touch something metal) and try the system, if it still fails switch it with the other. you will still have to contact hp for a replacement, but you shouldnt have to send it in. hopefully.
<br> For Sale <br>
Tx2z-1300 // ZM-87 2.4ghz // 8gb // 1.5tb 7200 rpm// FP + Webcam // N + Blue tooth // 7 Pro//
November 27, 2009 7:35 PM
updated: November 27, 2009 7:37 PM
2 points for noob double post
<br> For Sale <br>
Tx2z-1300 // ZM-87 2.4ghz // 8gb // 1.5tb 7200 rpm// FP + Webcam // N + Blue tooth // 7 Pro//
November 28, 2009 3:54 AM
Why would it be a RAM failure if the HDD test is failing? I'll re-run the tests just to make sure the test I'm doing doesn't test RAM.
November 28, 2009 11:30 AM
"The on-board memory check always fails"
Do you mean the RAM test? Or the hard drive test, I may have misunderstood you, thinking you meant the bios ram check (memory), and not the bios hard drive test (storage).
Like I said try removing one stick, using it, if it still continues, remove the other, and replace the first. If it STILL happens then you more then likely have a hard drive failure, then I apologize for misunderstanding.
Here's a quick diagram on how the ram could affect the user.
Hard drive sends information to CPU
|
The CPU loads all the information directly into RAM
|
If part of the ram is bad, some data is lost
|
When the cpu looks for that data on the addressed RAM it cannot find it, and the information is corrupted
|
System Errors, Freezes, BSOD (blue screen of death)
- If it is hard drive, Ill let you know of a program where you can recover your data
<br> For Sale <br>
Tx2z-1300 // ZM-87 2.4ghz // 8gb // 1.5tb 7200 rpm// FP + Webcam // N + Blue tooth // 7 Pro//
November 28, 2009 5:14 PM
updated: November 28, 2009 5:14 PM
It still doesn't sound like I got across what exactly what happens, so let me get into more detail here.
I probably misspoke when I said "a LOT of random freezing," but it is suffice to say that all of the freezing began after migrating to Windows 7.
When I said on-board memory test, I meant the non-Windows memory test that you navigate to when you press escape when the computer starts. I'm relatively sure this is a HDD test, not RAM.
The only thing that very consistently causes the system to freeze is defragmenting, which consistently freezes at the same location. I have random freezing in addition to this but it does not happen often.
I never get a bsod, just a complete freeze of the system. In addition the fan gradually ramps up, making me think that the cpu is being taxed, and thus something is in a continuous loop and taking up the entirety of system's processing power.
November 29, 2009 2:10 AM
Well there are two "non-Windows" test: the Memory Test and the Hard Disk Self Test. The first pertains to the RAM, the second is for the HDD. If you have indeed gotten a failure on the HDD test, and you're notebook is still under warranty, you can have it replaced, HP will be asking for the failure code that the test will give you.
Tx2-1011au
Windows 7 Home Premium 32-bit
AMD Turion X2 Ultra Dual-Core Mobile ZM-84
ATI Radeon HD 3200 Graphics
4GB RAM
250GB HDD
November 30, 2009 7:31 AM
As Zirdaj said above, there are multiple tests that can be accessed from the Bios there. The important two are the RAM test and the HDD test. Make sure of which one you are running and any errors that are generated from running that test. If either of them fail, note the exact error code and then chat with HP and get that part RMA'ed. If you specifically request it, they will ship you the replacement part instead of you having to send the entire unit back to HP FYI (you do have to ship the defective part back or you will be charged note).
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
January 22, 2010 2:33 PM
so i have the tx2 laptop. ive had it for a while and not too many issues. however when i hook it up to a tv, it often freezes after a while. the screen goes blank, all sound stops, and i have to do a hard shut down. ill restart it, itll work for a bit and then again. it is becoming more frequent and is kind of a problem because i am losing data. any thoughts? also my volume mute light is stuck orange...
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