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November 22, 2009 10:07 AM
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CyreneQ

Member
Joined: 06/30/2009

Everytime I start up the computer after installing windows 7, I get this error message.

"HPUpgrade has stopped working" what is this? I tried to google HPUpgrade.exe error and even HPUpdate.exe and found no fix. Help. 

Discussion:    Add a Comment | Comments 1-10 of 10 | Latest Comment

November 22, 2009 5:15 PM

HPUpGRADE or HP UpDATE? If it is HPUpdate, go into add remove programs and uninstall it. Go th HP's driver site for your model and redownload it and reinstall.

HP update is a program that is supposed to look for updated drivers and software from HP's site but it has not found anything recently for me so I don't use it. I just go to the drivers site and manually pick what I need.

David

http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg

Woohoo! I won my Touchsmart!

November 23, 2009 6:18 PM

I did a system recovery, installed a clean install of windows 7 and it solved some problems and solved the lagging.

The error message is still there on start up! It says, HPUpdate. What is it?! I know I could just uncheck it on msconfig so it won't run on startup, but I want to eliminate this since I already started over. Anyone know how to fix this?

 Here's a screenshot.

November 23, 2009 9:00 PM

HPUpgrade is the Windows 7 Upgrade assistant program from the upgrade DVDs. Since you're already on Windows 7, judging from the screenshot, you can disable this program from running on startup.

November 24, 2009 11:36 AM

thanks. So it's nothing serious. =)

November 25, 2009 10:09 PM

How do I disable this program from running on startup?

November 26, 2009 12:54 AM

You can use msconfig to examine and remove startup programs.

November 26, 2009 10:51 AM

or better yet....go to your startup section in the start menu and navigate to the startup folder, go into it....right click the HPUpgrade icon and delete that sucker.

Having Trouble with your TX2 Series Tablet and Linux? Join us at the Touchsmart Linux Group.
http://www.touchsmartdevzone.com/group/3/Touch-Smart-with-Linux/

December 7, 2009 4:52 PM

I have the same issue: following the upgrade from Vista to Win7 using the HP-provided disks, HPUpgrade (not HPUpdate) continues to run and fail at every startup (see CyreneQ's screenshot). In my experience with msconfig, disabling things there usually results in more windows to clear on startup rather than less (though it does the job). Since it doesn't show up in the Startup Folder, does anyone have another idea how to disable it?

December 7, 2009 6:34 PM

This is the registry entry the tx2 upgrade utility uses to start itself on every user logon:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HPUPGRADEUTIL

December 8, 2009 12:01 AM updated: December 8, 2009 12:07 AM

Many thanks, GeekTieGuy!
Deleting that registry entry did the trick (plus I learned that msconfig can be used to identify and remove other pesky startup items like GoogleUpdate).

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