Hello all,
On Christmas day, I upgraded my tx2 1025dx to Windows 7 Home Premium from Windows 7 RC build 7100. Immediately after the install, I began experiencing problems with DirectX, Windows and iTunes were giving me errors such as: "iTunes is unable to browse album covers on this computer because DirectX 9 or later is not installed", and Direct3D 9.0 is needed to run this screen saver, but can't be found. Please install the latest version of DirectX and try running the screen saver again". Also, when I try to view a picture with windows picture viewer, the picture never displays, it just says: "loading...". I chatted with HP technicians several times through their chat program and have tried everything I can think of from reinstalling ATI factory drivers, to running dxdiag. I did not experience any problems like this before the upgrade. Any help would be greatly appreciated!!
Have you downloaded the latest version of direct X? I dont seen you post that you had done that or not.
http://www.microsoft.com/games/en-US/aboutGFW/pages/directx.aspx
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
yes, I have tried that, but I am pretty sure that windows 7 comes with directX 11 built in. I am pretty sure that the problem lies within the ati control center. It never installs correctly, and as soon as I boot up, it says that it has stopped working. Also, when I go to changemy video settings, catalyst control center stops working the moment I click on it. I hope this helps.
I don't think there was an "official" upgrade path from the RC to the final retail win7. While it can be done, most of what I have read cautions anyone against doing so as it can lead to problems. I would back up your documents and try a clean install of win7 and see if that works.
David
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Woohoo! I won my Touchsmart!
That would make sense, I think I will do a system restore to vista and then upgrade, thanks.
Ahh, that would have been helpful to know from the start there =) I would recomend a clean install of windows 7 vs taking the upgrade route. Less bloatware and un-needed crap in the system.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
Yes, it is. Do you have the HP upgrade kit or the normal Windows Upgrade?
If you have the HP one, then it is actually a full copy of Windows 7, you can do the custom install just fine on it.
If you have the Microsoft Windows Upgrade disk, you can still do a custom install. You have to take a slightly different approach however, but still extremely simple.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
Ok, thanks, I have the Mircrosoft upgrade and not the HP one since I was not ellegible for it because my computer was purchased in March. If I wanted to do the fresh install, do I have to load another os, or can I just put the disk in with Windows 7 running and just select custom install?
You boot from the W7 cd, of course after saving your personal files to an external drive.
You boot from that upgrade disk to start the procedure.
There is a funny little glitch with the upgrades from Microsoft. On some of them, you are able to simply do a custom install then enter in your upgrade code and you are all set. Others do not allow this and when you attempt to activate windows it will state that you have an upgrade and cannot do this on a non-upgraded version of windows. I am unsure why this is exactly, but its not a huge deal.
Go ahead and run through the normal custom install. Once that is done, attempt your code with activation first off, don't bother with programs/drivers. If your code is accepted, proceed as normal and finish up your install with drivers and anything you need.
If it is not accepted claiming it needs to be an upgrade, go ahead and launch the windows 7 upgrade from within your new copy of windows, and when it runs, select the upgrade option. It will download updated files, then start its upgrade process. Since it is effectively not changing anything, this is not a big deal. Nothing is messed up at all, takes about 30mins or so. After it completes, go ahead and activate windows using your upgrade code and viola, you are done and legally activated =).
I had to do this with come client computers who purchased the academic versions of windows and wanted to do custom installs. Works like a charm. There are a couple other options for doing this as well involving registry changes and other procedures, but they dont always work and for ease of use this is what I recomend since it is a gurenteed fix.
If you need a guide to setting up Windws 7 on this unit, please let me know and I will link you the breif guide I wrote up on the tx2.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
Ok, I did a fresh install, everything went well, and my problem was solved. However, after the third reboot, I started experiencing problems again. When I run the DXDiag, I get the error: problem getting extra display info. I thik the problem could have to do with windows updates.
What ATI driver are you using and where are you getting it from?
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
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