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You can use a USB keyboard to troubleshoot in Safe Mode and avoid issues with wireless not working.
It sounds a lot like an issue with the Bluetooth was the start of all this, and that can be a tick hard to diagnose, using a hard wired USB mouse and keyboard will let you uninstall/reinstall the Bluetooth section.
A few days ago my Touchsmart's mouse froze. Replaced batteries, unhooked and connected, nothing. A few hours later, the keyboard did the same. Same scenario only the standby key on the keyboard did function (nothing else though). Using the touchscreen, I ran a update search on the drivers which then cause the touchscreen to freeze.
I had to turn off the computer using the on/off button because I had no other way to do it. I re-booted the computer "normally" because I have no way to switch to safe mode. The computer again froze. Did a hard re-set again and the same happened.
I've searched the forum and couldn't find anything like this. Any help?
June 11, 2011 8:12 AM
June 13, 2011 7:58 AM
I had previously tried to use a USB mouse and keyboard but it appears that the computer doesn't get to the point of finding their hardware to allow me to use them either.
June 13, 2011 9:07 AM
You should be able to use them in early as in the BIOS.
If the Bluetooth is dead USB kbd and mouse are your only option.
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