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January 23, 2009 11:34 PM
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WellThen

Member
Joined: 01/19/2009

Just got my new IQ500T, and (knock wood) everything seems to be working so far. However, I'm very disappointed that the front trim near the bottom right corner of the screen is warped/broken/incorrectly installed.

Here are some pictures, first of the left trim, with the silver band of trim coming down the left side nicely curving in to meet the horizontal band (above the speaker bar):



Now, here's a picture of the right bottom corner, showing the silver band coming down but the curved part is seemingly twisted down so that it doesn't line up with the horizonal band:


Has anyone seen this before? Is it just incorrectly/incompletely installed? I hate to have to send the thing back after it took so long to get it.

Thanks...

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

January 24, 2009 9:01 AM

better tell HP about this. its up to you if you want this fixed or not. or maybe you can get some discount....

January 24, 2009 9:19 AM

I would get it replaced

January 25, 2009 11:15 AM

Whew! I managed to pop it back into place.

I wonder if it was pulled out of place when they packed the touchsmart into the styrofoam packing "frame" that the touchsmart was shipped in. Or, because of the way the packing wraps around the clear plastic legs of the touchsmart, it's a little bit of a challenge to get the packing off - maybe the trim was pulled out of place during unpacking. Oh, well.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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