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February 17, 2009 10:22 AM
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Dredge

Member
Joined: 02/17/2009

Hi,

At the top & bottom of the screen there is a 5mm gap between the screen window and the physical screen plastic. That's OK.

At the left & right of the screen there is a 35mm gap between the screen window and the physical screen plastic. That's annoying.

I have seen touchsmart's in shops and the left/right border gap is not there.

It's an IQ810 running Geforce 9600M GS 1920 x 1200 at 60Hz on a Generic PNP monitor.

I tried the Scroll Lock five times fix that has been posted.

Any help greatly appreciated.

Cheers

Greg 

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DaveTN Avatar
Expert Member
February 17, 2009 11:16 AM

That border is actually a plastic mask and not part of the LCD. If you measure from the top right corner to the lower levt corner, your diagonal measurement on the 800 series is 25.5 - the size the screeen is supposed to be.
There is speculation tht the "mask" is to accomodate larger LCD's in the future but as far as I know, that is only speculation.

So, it IS NOT a defect in your screen or video card. In fact, I think it is mentioned in the manual and HP FAQ's about the "screen border".

Hope that helps some.

David

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JoeS Avatar
Member
  • member since: 11/11/2008
  • rank: 12451 of 12559
  • 87 comments
February 17, 2009 11:21 AM

What does the visible part of the screen measure. Should be 647.7 mm from corner to diagonal corner. If it is that means what you are seeing is by design.

-Joe

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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