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February 23, 2009 10:25 AM
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Touch-Ken

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Joined: 02/23/2009

I asked HP support about any way to upgrade the memory of my IQ816 above 4 gig.

I was told it was possible, that I'd just purchase 3 or 4 gig sticks and install them (DDR DIMMs???).

But, after that, I would likely have to change the ram timing in the BIOS before the memory would be properly recognized.  They then said they could be of no help with this whatsoever, and that I should just search online for forums to find out how this could be done.  Well, two big HP and Touchsmart forums I found have absolutely nothing to say about it.

I could not find any posts regarding this, and suspect my HP support person had to be smoking something mind altering at the time.

Since my machine runs around 90% of memory used, I was hoping for a way to increase the memory.  I have read all the tips and tricks for eliminating startup programs and services.  I was really hoping you could just stick more memory in there, but if the motherboard can't handle it, I don't think it would ever work.

Anyone know?

Thanks,

KEN

Discussion:    Add a Comment | Comments 1-8 of 8 | Latest Comment

February 23, 2009 10:29 AM

According to the HP specs as well as info on crucial.com, the TS only supports up to 4 gigs. However, it being a 64bit system tells me otherwise.
The current configuration uses SODIMM type (laptop) memory modules. Mine came configured with 4 gigs of 800mHz memory.
While memory is dropping in price, I still don't want to experiment with putting in two 4 gig sticks of memory...cash is a bit tight now...to see IF it works.

David

http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg

Woohoo! I won my Touchsmart!

February 23, 2009 11:42 AM

If this is possible, you'll probably have to find the answer in a forum more geared to building or hacking computer hardware.

I've never come across a way to do this in my time building PCs, though I never tried. In my experience, you can't get more RAM than the motherboard supports. It may be that the tech support guy knew something, though (gasp!), so you might keep digging around the googletubes to find out if what he said has any truth to it.

--Andrew

February 23, 2009 1:47 PM

The 816 motherboard only supports up to 4 gig. No point in trying more than that.

Be aware that Vista uses RAM for more than just running programs. It preloads other things into memory as it sees fit, based on how you use the system. That may be contributing to the 90% memory usage, depending on where you've seen that number.

So even if you were to put 8 gig into a machine that had support for it, Vista might fill it all up and use it as "cache" to speed up performace.

Future models of HP TouchSmart (after the IQ 816) may support up to 8 gig. If so, the specs would mention it.

February 25, 2009 4:25 PM

Thanks for all the thoughts on this.
I teaked out what I could. I applied a Windows update and rebooted.
Now I am running about 70% memory utilization consistently.
Not sure exactly what did the trick but that seems more like it, though not as good as the 50% the person above showed.
Thanks again!
KEN

February 25, 2009 8:12 PM

Be aware that the amount of free memory shown by Windows will be impacted by the Vista Kernel usage of Superfetch and caching:

http://technet.microsoft.com/en-us/magazine/2007.03.vistakernel.aspx

I think the result of this is if your system has been up for a while and you've run a few apps, you can expect your free memory to be a low number because the disk cache will use all available "free" memory.

February 27, 2009 9:32 AM

The 4gb limitation is due to the motherboard, it supports a maximum of 4gb.  This is not an operating system limitation but a physical hardware limitation.  Only the newest motherboards with newer northbridge controller chips support more than 4gb of ram using SO-DIMMS.

October 7, 2010 10:27 AM

According to this link http://www.memorystock.com/memory/HewlettPackardTouchSmart3001020.html

it should be possible to upgrade to 2 x 4G = 8 G of RAM

Can anyone confirm this? Running 64 bit really makes this a valid upgrade!

Thanks

//Casperse

October 7, 2010 10:36 AM

Ok found the new MB data from HP here

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02017992&tmp_track_link=...

It does support 8G of RAM

Discussion:    Add a Comment | Back to Top | Comments 1-8 of 8 | Latest Comment

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