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hold on before you return the touchsmart.
check out my posting:
http://www.touchsmartcommunity.com/forum/thread/192/Wall-Mount/?page=2
i got my wall-mount kit at www.iversal.com
I have contacted HP support and currently there is no wall mount adapter, such as the one for the IQ800 see below:
Thank you for contacting HP Total Care.
I understand your looking for a wall mount for your IQ515. Unfortunately we do not currently offer a wall mount for the IQ500 series. You could try the 3rd party stand, we just do not support it. However this does not mean that, in the future, HP won't have a wall mount available. It could be in the works. Unfortunately, the mount for the IQ800 would not approvingly work for the IQ500, it would not be supported.
This is outtrageous! I was specifically told when I bought it that it was wall mountable! I am thinking of taking it back to PC World - am I in my rights to do so?
February 27, 2009 5:27 PM
February 27, 2009 7:07 PM
Also this one: http://www.touchsmartcommunity.com/forum/thread/303/Wall-Mount-IQ500/
March 1, 2009 12:27 PM
Thanks krblgc and elau.
However, neither of those options is supported by HP as they are 3rd party. Having mentioned I was thinking of returning the IQ515 this was the response I got from HP:
Thank you for contacting HP Total Care.
That is certainly something you can speak to the store about. We are not aware of the return policies of each supplier, so you would have to contact them. If you do return it and get an 800 series Touchsmart, you will be able to purchase the adapter so that you can wall mount the Touchsmart.
This should resolve the issue. If you need further assistance, please reply to this message and we will be happy to assist you further.
I feel a little annoyed that I have to buy a more expensive and larger unit in order to wall mount it !
What I want is the same option available for the IQ800 but for the IQ500 series.
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