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I've notice that when I breath on my finger (thumb) to warm it up before I swipe, it always works on the first try. Otherwise, it takes several swipes.
I've noticed a good number of complaints on the reliability of the fingerprint scanner on the touchsmart laptops, so I figured a thread with hints from people who have their working might be useful.
I've had my machine for 3 days now, and this is what I discovered on the first day in relation to the scanner...
As you swipe your finger across it you have to roll your finger towards the tip of your finger to get the full print. It's sorta like if you have your fingerprints taken on paper, you have to roll your thumb side to side, then you sort of press it down and roll it forwards towards the tip. (Maybe I should just make a video.. haha)
After trying to get it to log my fingerprints for the first time (which took about 10 tries), It hasn't read my print right away only twice. And so far I've used it at least 50 times (website passwords stored with it).
I hope this helps out.
May 12, 2009 10:01 AM
use ur pointer finger, instead of up-down motion, use right to left motion, go very slow, from the edge of computer to the screen
August 20, 2009 8:26 PM
I bought my wife a new Touchsmart Tablet today, and we're having troubles getting the fingerprint reader software to register any web sites to work as a password manager- it fails to recognize that the websites are logon pages, and never gives us the option to store passwords. Can anyone offer any help?
By the way, the reader itself has been giving consistent good reads as long as we give it a good swipe.
Thanks!
Jeremy
August 21, 2009 6:27 PM
Jeremy1981 said: I bought my wife a new Touchsmart Tablet today, and we're having troubles getting the fingerprint reader software to register any web sites to work as a password manager- it fails to recognize that the websites are logon pages, and never gives us the option to store passwords. Can anyone offer any help? By the way, the reader itself has been giving consistent good reads as long as we give it a good swipe. Thanks! Jeremy
I had a tx2-1270us that had this problem. I went to the tx2-1230en product HP page and downloaded the digitalpersona update and installed it problem went away. It is version 4.01.3749
Hope this helps.
August 22, 2009 11:44 AM
def do the update. also i found that the logon on a site was only recognizedin certain browsers... for instance i.e or firefox but not google chrome.
View unverified member's comment - posted by niki
December 17, 2009 2:38 PM
The fingerprint reader is on the right hand side of the screen, in the middle of the frame. It is a goldish color.
Moderator - Creator of Tx2 Touchsmart All in one Installer.
Touchsmart Tx2z Laptop: AMD ZM-87 CPU, 4gb Corsair DDR2 2x2gb, 256gb Corsair Performance SSD, Windows 7 Ultimate Signature Edition.
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