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I have the HP photosmart C5180 All in One Printer that would not work with the original software I downloaded the new software but the scanner would not work. Spent over two hours on the phone to customer services uninstalling and reinstalling the software and still have the same problem
I have an IQ504 running Windows Vista Premium SP1 64 bit. I have a C5280 HP Photosmart printer that came with Photosmart Essentials software. This software worked fine when first installed but now I can't get it to load at all. When I try the computer works for a few seconds like it's loading and then nothing. The screen stays the same and the computer and all other software continue to work fine. I have tried uninstalling and reinstalling the software and have downloaded the latest version but no luck. I have uninstalled recent software but again, no luck. So far I have not been able to find any solutions on the web. Anyone have any ideas?
March 22, 2009 4:17 PM
March 22, 2009 4:42 PM
It is possible that the drivers for the printer are not compatable wit h64 bit Windows.
David
http://i99.photobucket.com/albums/l299/xz550rj/HPMagicGiveaway.jpg
Woohoo! I won my Touchsmart!
June 10, 2009 10:38 PM
I have you beat, Sarge2-I have the same printer and I have been on the phone with tech support for the last 5+ hours and they still can't figure out what's wrong. It doesn't recognize the printer, and the Browse drop-down is all torqued up as well as the icons under the
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